Working as a retail store manager is challenging. Following company policy, the manager has to keep staff motivated and customers satisfied. Competition in the retail industry is making it difficult for managers to achieve store objectives. However, excellent rewards are available for those who are driven to achieve.
Act Now! Activate a FREE three days trial to RetailCrossing.com, because you know how important it is to know about all the jobs.
A significant number of mangers spend most of their time on the sales floor rather than in the office.
Job Profile
The primary responsibility of the retail manager is to take care of the day-to-day operations of the store. Although his or her tasks may vary depending on the size and location of the retail establishment, managers have to set work schedules, maintain inventories, ensure customer satisfaction, design the layout of store merchandise, and report to top management.
Duties
A retail manager's day-to-day responsibilities normally involve:
Customer issues: assisting customers and responding to customer complaints, requests, queries, and comments.
Sales issues: finding new ways to improve sales, meet sales targets, analyze figures, forecast volumes, and strategize.
HR issues: recruiting, training, supervising, motivating, and reviewing staff, as well as resolving health, safety, and legal issues for the store.
Inventory issues: maintaining stock levels, ensuring the quality of supplies, and supervising the quantity, type, and scheduling of orders.
Display issues: planning the layout and design of displays.
Coordination issues: acting as a link between management and staff.
Work Conditions
The retail store is a demanding and fast-paced workplace. Constant change and unpredictability are inseparable elements of retail work. Along with growth opportunities come deviations from normal work routines and more restrictions.
A significant number of mangers spend most of their time on the sales floor rather than in the office. Frequent involvement with staff, interaction with customers, and observation of actual sales proceedings help retail managers more in their careers than sitting secluded in an office struggling with diagrams and charts.
A manager normally works 38 to 40 hours per week, including evenings and weekends, especially during busy periods near seasonal holidays. Most managers have to work longer than their contract hours, and overtime pay is often unheard of. Managers need to accept having restricted social lives and less freedom, conforming to rigid dress codes, and dealing with intense pressure to perform if they want to enjoy the rewards and satisfaction that come with the business.
Attitude and Skills
The retail industry has always valued attitude and skill more than education. In fact, the industry follows the principle "recruit for attitude and train for skill." The retail store manger needs to possess the following career-specific and personal skills to be successful in the field.
Career-specific skills:
Business and financial sense
The ability to deal with difficult customers
The ability to motivate staff
The expertise to innovate
The tact to enforce rules and regulations in the workplace
The motivation to get work done
Familiarity with basic computer functions
The capability to work under pressure for hours
Personal skills:
Drive, enthusiasm, and initiative
Communication skills
A positive and cheerful attitude
Decision-making skills
Leadership
Integrity
As the retail industry is booming, it makes sense to explore career opportunities and evaluate one's aptitude for work in the field.
Carolyn , Harrisburg, PA
I would definitely like to join RetailCrossing again if I need to switch my job in future. It was a lot more helpful compared to other websites.
Meg , Oak Park, IL
The email alerts sent by RetailCrossing are cool. I got a job through this feature of the website. Thanks!
Derek , Arlington, TX
I got a job through RetailCrossing. It was very helpful as I could focus towards the particular listings I wanted.
Deborah , Lighthouse Point, FL
I found it really helpful as I got a couple of job leads through RetailCrossing, and got my new job.
Leigh , Denver, CO
I liked the 'My hotlist' feature on RetailCrossing. It was the best of the abundant of features on the site.
Why People Prefer RetailCrossing to Other Job Sites
"Using people and sophisticated technology, we search tens of thousands of employer websites, newspaper classified sites, job boards, government sites, public interest sites and more looking for jobs for you."
Using salespeople they call employers and try and get them to pay hundreds of dollars for a job posting
We bring all of the jobs we find into our database.
The job site only posts jobs in its site that companies pay to post.
We filter all the jobs and show you what we find that matches your interests.
They only bring in the jobs to their database that employers pay to post on their site.
We keep a low profile (we do not advertise) and only allow subscribers on our site so there are fewer applications for the jobs we find.
The job site allows any job seekers with an Internet connection, free access. It aggressively advertises the job site to bring as many job seekers as they can to each job, so employers are flooded with applications and will pay to post again.
Assistant Manager and Keyholder United States-MS-Vicksburg
Perfumania, America's leading perfumery chain has retail management and retail sales openings for an Assistant Manager and a Keyholder position in ...
Unlike other sites, RetailCrossing works for you and does not charge employers to post jobs and actually goes out and researches jobs for you. The jobs you see are the jobs we find for you and not the ones employers are paying us to post.
To compare RetailCrossing with other job sites
Top 101 Reasons to Sign Up for RetailCrossing
Reason 13: RetailCrossing lets you apply online and emails you copies of the applications you send to employers, all electronically. No more stamps or time-consuming trips to the post office.
RetailCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
RetailCrossing is the first job consolidation service in the employment industry to seek to include every job that exists and not charge employers to post jobs on its site.
RetailCrossing uses sophisticated technology and manual work to comb employer websites and other job boards for jobs and bring them all to its site.
Why Try RetailCrossing Now?
"Using people and sophisticated technology, we search tens of thousands of employer websites, newspaper classified sites, job boards, government sites, public interest sites and more looking for jobs for you."
