Fully 84% of sales in America take place as a result of word-of-mouth advertising. Some of the most important sale-promotion activities are those that take place between customers and prospects, between friends and colleagues, in the form of advice and recommendations on what to buy or not buy and whom to buy from.
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The only way you can be among the top 10% of salespeople in your industry is by having your existing customers selling for you on every occasion. Because of the importance of mega-credibility in selling, your customers must be happy to open doors to new customers for you wherever they go.
All top salespeople eventually reach the point where they seldom have to prospect because their customers do much of their selling for them. When you live your life in a manner that is consistent with your personal and business mission statements, both fitting together like pieces of a jigsaw puzzle, your sales career will soar, as will your sales results and your income.
One important point with regard to vision, values, and mission statements: be gentle with yourself. It has taken you your whole life to become the person you are today. If you are like everyone else, you are not perfect. You have lots of room to grow and improve. There are many changes that you can make to your character and personality in the course of becoming the excellent human being that you aspire to be. But personality changes won't come easily, and they won't come overnight. You must be patient.
People grow and become better and better over the course of time because they persist gently in the direction of their goals and dreams. They don't expect overnight transformations. When they don't see results immediately, they don't get discouraged. They just keep on keeping on. And you must do the same.
Once you have a clear idea of the person you want to be and the kind of life and career you want to create, just take the first step. Read your mission statements every day as you go about your activities, and think of the different ways you can practice the virtues and qualities you are in the process of incorporating into your own personality.
Remember, it is only your actions with regard to other people that really demonstrate the kind of person you have become. And if you persist long enough, you will eventually shape yourself into the exact person you have imagined.
Here are two things you can do immediately to put these ideas into action:
First, treat every customer as if he or she is going to be a great source of word-of-mouth advertising for you. Remember that every person knows about 300 other people.
Second, resolve to become better and better in your dealings with others, but be gentle with yourself. Every day, be the best you can be in every way, and you will be sure to get results.
About the Author
Brian Tracy is legendary in the fields of management, leadership, and sales. He has produced more than 350 audio and video programs and has written more than 42 books, including his just-released book The Way to Wealth. To receive a free copy of one of Brian's CDs, go to www.briantracy.com and click on the "Special Offers" link to the free audio program. Also, check out the Brian Tracy University of Sales and Entrepreneurship at www.briantracyu.com. Brian can be reached at 858-481-2977 or www.briantracy.com.
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Retail employment includes all means of living which basically consists of selling any kind of commodity or goods from a fixed location. This location could either be a department store, shops, a boutique, a kiosk, a showroom, it could be thru mail or, just recently, through the internet for direct consumption. Retailing can be considered the ‘en...
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