Geek Squad Electronics/Appliances Repair Agent - 19.00/hr 11:30AM

Profile

Geek Squad

Our Repair Agent will perform high quality repairs on consumer electronics and appliances by addressing all unit symptoms and replacing/repairing defective parts as necessary. Communicate effectively and educate both internal co-workers and external Clients on product repairs.

Diagnoses products for repair

Contacts Clients with quote for repair and answer questions regarding cost, product installation and operation

Orders required parts to repair product

Installs parts and repair product

Completes routine functionality and quality testing on all products

Performs basic cleaning on all products

Partners with Team Assistant to manage the repair work-in-process (WIP) by researching escalated aging units, checking for parts issues/substitute and researching escalated service order issues

Basic Qualifications:

6 months diagnosing and repairing consumer electronics and / or appliances

Able to stand/sit for long periods of time

Able to work in a fast pace environment

Able to work in a non-climate controlled environment

Able to carry/lift/push/pull weight up to 50 lbs. with or without accommodation

Preferred Qualifications:

Consumer Electronics and / or Appliance Manufacture Repair Certification

Sealed System Certification applicable to Appliances

6 months using Best Buy’s Star and Smart Parts system, or other Parts Inventory System

Ability to multitask and have an attention to detail

Company info

Best Buy
Website : http://www.bestbuy.com