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Job Details

General Manager

Company name
Sonic Drive-In

Laramie, WY, United States

Employment Type

Manager, Hospitality, Retail

Date Last Verified
Feb 03,2019

Posted on
Feb 02,2019

Valid Through
May 18,2019


GENERAL PURPOSE OF POSITION: Manages and is responsible for operations, training and development of all employees within a Sonic Drive-In. Leads the drive-in employees in order to provide quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. ESSENTIAL JOB DUTIES:

1. Manages, trains and coaches drive-in employees, management and conducts orientation.

2. Directs and assigns drive-in employees and management to perform all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.

3. Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices. Takes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor.

4. Performs opening and/or closing duties to standard.

5. Monitors and makes appropriate adjustments to staffing levels during assigned shift.

6. Prepares employee work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with Sonic Drive-In policy and applicable law.

7. Monitors and maintains inventory levels to ensure product availability and portion control. Places orders for food, paper and other supplies within cost control procedures.

8. Monitors performance of vendors.

9. Completes and maintains all drive-in employment-related records and payroll records.

10. Reinforces the importance of placing guests’ needs first to drive-in employees on a consistent basis.

11. Immediately resolves guest requests and complaints in a respectful manner.

12. Recruits, interviews and hires crew and management team members to achieve proper staffing levels.

13. Determines compensation levels of drive-in employees within company guidelines.

14. Prepares all necessary operational reports. Develops appropriate action plans to resolve unfavorable financial and/or sales trends.

15. Develops and implements a marketing plan.


• If necessary, performs all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, and if applicable Drive-Thru) depending on store volume and business need to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.

• Complies with all federal, state and local wage and hour laws and labor and employment laws.

• Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-in operations manual.

• Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands.

• Performs other job-related duties as assigned or required. ENVIRONMENT: Frequent exposure to heat and hot liquid shortening while cooking. Frequent exposure to freezer when stocking food items. Occasional exposure to extreme temperatures based on variable weather conditions. QUALIFICATIONS AND JOB REQUIREMENTS:

• High school diploma or equivalent required. Advanced studies in business, restaurant management, or related fields are preferred

• Minimum of three (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision

• Knowledge of federal, state and local regulations and laws relating to employment and labor practices, Equal Employment Opportunity and wage and hour compliance

• Knowledge of recruiting, interviewing and selection practices

• Knowledge of federal, state and local health and sanitation laws and regulations

• Leadership and supervisory practices and skills

• Effective verbal and written communication skills

• Basic accounting skills

• Time management skills

• Organizational skills

• Problem solving, decision-making and conflict-resolution skills

• Basic computer skills

• Ability to work at least 50 hours per workweek.

• Ability to follow directions

• Ability to work irregular hours, nights, weekends and holidays

• Ability to multi-task and prioritize

• Ability to use restaurant planning tools


Company info

Sonic Drive-In
Website :

Company Profile
We Engage in Interest-Based Advertising. SONIC displays interest-based advertising using information you make available to us when you interact with us or our partners. For example, we might look at your purchases or browsing behavior. We might look at these activities on our website or the websites of others. We work with third parties who help gather this information. This allows us to provide you with more useful and relevant ads. We (or our partners) gather this information on our platforms. These include websites, emails or apps. This information may also be gathered on third-party platforms. It might also be gathered through other interactions you have with us, like in our restaurants. You Have Options Over the Interest-Based Ads You See. The third parties we work with participate in the Self-Regulatory Program for Online Behavioral Advertising. This program provides consumers with the ability to opt-out of having their online behavior recorded and used for advertising purposes. If you want to opt out, visit We Use Various Tracking Technologies. We–or vendors we have hired–use several common data collection technologies including cookies, pixel tags, and similar technologies. These technologies are used to understand the activities and behaviors of our consumers and website visitors. We do this for many reasons, including the following: To recognize new visitors to our websites. To recognize past customers. To present more personalized content, to improve your website experience, optimize your shopping experience, and provide site and service enhancements. To serve customized advertising (whether on our website or others you visit). So we can better understand our audience, our customers, our website visitors, and their respective interests.

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