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Job Details

Sr. Manager ePMO

Company name
PetSmart Store Support Group, Inc.

Phoenix, AZ, United States

Employment Type

Manager, Retail

Posted on
Feb 07,2019

Valid Through
May 23,2019

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The Enterprise Portfolio Management role is responsible for providing leadership and support to all program and projects in the Enterprise Project Management Office (ePMO) portfolio. This role will support enterprise portfolio management with executing the ePMO processes, supporting business case development, ensuring proper project accounting and providing project management mentorship to Business Leaders and PMs across the enterprise to enable business-driven results.

Additionally, this role will be responsible for assisting in identifying and recommending process improvement opportunities across the organization.


Serve as a subject matter expert for ePMO process, our ePMO portfolio and business case development

Support the execution of the ePMO portfolio management process including ensuring our portfolio of projects throughout various areas of the business have solid business cases and visibility to all resources needed to enable successful project delivery.

Ensure ePMO prioritization and approval decisions are effectively cascaded throughout the organization to key stakeholders. Also, in close partnership with FP&A analysts, work with project teams on next steps and identify key project deliverables necessary for project funding approval (e.g., scope definition, project organizational structure, budgets, success metrics, etc.).

Provide portfolio management analysis and assessments on how to improve the health of our project portfolio (financial and/or delivery execution)

In partnership with the ePMO director, increase the maturity of our Enterprise Project Portfolio Management at PetSmart, including but not limited to influencing the use of project management best practices, identifying project dependencies/risks across the portfolio, improving financial management/reporting, improving project prioritization methods, and introducing enterprise resource management (future state).

Provide recognized thought leadership and points of view on a broad range of areas (e.g. Retail, Project and Program Management, Portfolio alignment, process improvement) across the enterprise

Provide mentorship and coaching to Program and Project Managers throughout the Enterprise

Drive consistency and delivery excellence by influencing the use of project management best practices on projects and encouraging the use of standard PM tools and templates

Establish close partnerships with Project leadership, PM’s and Financial analyst and share project related updates/details throughout FP&A and Finance leadership on a regular basis.

Participate in Steering Committee meetings and/or Project Leadership team meetings for identified projects to support the execution of ePMO projects

Ensure that all projects information is collected and reported regularly via EPMO process as well as the defined project communication plans

As needed, support ePMO projects to succeed by engaging with stakeholders at all management levels and influence alignment of divergent stakeholder expectations.

Supervise and provide guidance to an analyst, who will assist in the ePMO portfolio management process and perform other work activities.

Skills and Qualifications:

In depth knowledge of project management methodologies (Waterfall & Agile/Scrum)

Experience with Project Portfolio Management processes and tools

5 years of supervisory/managerial experience and complex program management experience with a proven track record of delivery

Strong business and financial acumen

Strong Business Process and Change Management skills

Proven ability to build strong and lasting partnerships

Ability to provide thought leadership, influence (without authority) and build consensus

Great interpersonal skills, especially communication skills

Demonstrated willingness to take a stand on important issues and champion ePMO process with all levels of the organization

Demonstrated strong follow-through on work

Ability to operate effectively in a matrix organization; is comfortable with ambiguity

Ability to lead (provide direction and structure), network, and influence all levels across an organization (horizontally as well as vertically within an organization)

Demonstrated ability to identify, organize and drive process improvement

Solid knowledge of project financial metrics and aptitude to learn financial accounting as it relates to project spend

Strong communication (written and verbal) and presentation skills required

Proficient in use of Microsoft applications including Microsoft Project, PowerPoint, Word, and Excel

Experience with SAP Project System and reporting, a plus

Company info

PetSmart Store Support Group, Inc.
Website :

Company Profile
PetSmart, Inc., together with its subsidiaries, operates as a specialty retailer of products, services, and solutions for pets in the United States, Puerto Rico, and Canada. The company offers consumables, such as pet food, treats, and litter; and hardgoods, which include pet supplies and other goods comprising collars, leashes, health care supplies, grooming and beauty aids, toys, apparel, and pet beds and carriers, as well as aquariums and habitats, accessories, décor, and filters for fish, birds, reptiles, and other small pets. It also provides fresh-water fish, small birds, reptiles, and small pets; and pet services, such as dog training, pet grooming, and pet adoption services. The company also offers pet food and pet products through an e-commerce site, PetSmart, Inc. was founded in 1986 and is based in Phoenix, Arizona.

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