Urban Outfitters, Inc.
, HI, United States
Manager, Training, Retail
The Manager in Training (MIT) contributes to a profitable and customer-centric environment through development of a team and
support of the selling and operations of the total store. They gain proficiencies in opening/closing procedures, manager-on-duty skills,
and the life cycle of product to curate a compelling customer experience.
REPORTS TO: The MIT is an entry-level management position reporting to the entire store leadership team.
CAREER PROGRESSION: Department Supervisor
Cultivates an environment of genuine customer connection
Demonstrate extraordinary service, leading by example on the sales floor
Facilitates and energized pace and positive service environment
Engages with the local community via events and social media platforms
PEOPLE & DEVELOPMENT
Supports the management team in recruiting, hiring and retaining top talent
Ensures development, coaching and counseling happen at the associate level
Takes responsibility for own development and professional growth, identifies and trains replacement in preparation for career progression
Executes meetings that are well-planned, collaborative, educational and motivational
Possesses strong written and verbal communication skills, strong assessment and decision-making skills
Provides global insight in relationship to the customer experience to the leadership team
Participates in ongoing staff education and thought sharing of product knowledge
Builds and maintains productive partnerships
AESTHETIC UNDERSTANDING & APPLICATION
Executes stock-to-sales processes and presentation standards
Is knowledgeable of trend and supports brand messaging
Gains understanding of how merchant skills impact business and the customer experience
Executes in markdowns, transfers and restock standard within the total store
As an Anthropologie employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more. http://www.urbn.com/work-with-us/benefits
Sound like a good fit?
If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications. You can learn more about Anthropologie and all URBN brands at http://www.urbn.com/
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Urban Outfitters, Inc.
Website : http://www.urbanoutfittersinc.com
Our established ability to understand our customers and connect with them on an emotional level. The reason for this success is that our brands — Urban Outfitters, Anthropologie, Free People, Terrain and BHLDN — are both compelling and distinct. Each brand chooses a particular customer segment, and once chosen, sets out to create sustainable points of distinction with that segment. In the retail brands we design innovative stores that resonate with the target audience; offer an eclectic mix of merchandise in which hard and soft goods are cross merchandised; and construct unique product displays that incorporate found objects into creative selling vignettes. The emphasis is on creativity. Our goal is to offer a product assortment and an environment so compelling and distinctive that the customer feels an empathetic connection to the brand and is persuaded to buy.